Fix Guides
At Websheet AI, we value openness and greatly respect our users. That's why, instead of vague alerts, we offer clear error codes accompanied by step-by-step fix guides—ensuring even the rarest issues can be smoothly resolved.
Error: #NAME?
Google Sheets cannot find Websheet AI formulas
Error 100: General Error
Something went wrong. Please try again later or contact our support team if the issue persists
Error 310: Use Balance Disabled
Activate balance usage to provide access to your balance for Smart Formulas
Error 320: Spreadsheet not found
Re-launch the extensions to make spreadsheet formulas work
Error 321: No Agreed Owner
Spreadsheet owner was changed, and now you need to agree on the new owner via launching the extension
Error 322: Need Pro Plan
The Basic Plan or free balance is intended for personal use only. If you want to use it on shared spreadsheets, you need to upgrade your plan.
Error 323: No Access to Balance
The spreadsheet requires access to Your Balance to use Smart Formulas
Error 324: Wrong Member Role
You need to set an acceptable member role for the Google Workspace shared drive
Error 325: No Funds
You need to increase the balance to utilize Smart Formulas and other Websheet AI features
Error 330: No Data to Fill Table
It seems that there isn't sufficient data available in the dataset to populate the table
Error 340: Minute Limit (Free Plan)
You've exceeded the free usage limit for actions per minute, so please wait or consider upgrading to a paid plan
Error 341: Hour Limit (Free Plan)
You've reached the free hourly action limit, so consider waiting or transitioning to a paid plan
Error 342: Minute Limit Reached
Your actions per minute have exceeded the limit, so please reduce usage or wait
Error 343: Hour Limit Reached
You've reached the hourly action limit, so please wait or reduce the number of actions
Error 345: Messages/Minute Maxed
Chat messages are being sent too quickly, so they should be sent less frequently to avoid reaching the per-minute limit
Error 345: Messages/Hour Maxed
Hourly chat message limit reached, so wait for the next hour or send messages less frequently
Error 350: Flagged Content
Your request does not pass OpenAI moderation. Please remove any potentially illegal or harmful content from your request.
Error 355: Bad Link
The link cannot be parsed. Please double-check to ensure that the link is correct.
Error 360: Cache Failed
A cached value cannot be found in the database
Error 388: Vision unsupported in parallel
You should deactivate parallel mode to use vision
Error 540: Request took too long
Try to use smaller data or request a smaller answer
Error 750: Provider Busy
Provider issues. Try again later.
Error 751: Provider Crush
Provider issues. Try again later.
Error 752: Upload Error
Provider issues. Try again later.
Error 810: Wrong Model
Choose a model from the list of acceptable
Error 820: Unknown Model
Choose a model from the list of acceptable
Error 823: Model/Settings Missmatch
Choose a default model or one suitable for the settings
Error 850: General OpenAI API Error
Issues with the OpenAI API, please wait some time
Error 853: Image Generation Error
Issues with the OpenAI API, please wait some time
Error 861: Max Tokens Limit
Increase the max tokens parameter or edit your request to fit the token limit
Error 862: Max Tokens is too small
Increase the max tokens parameter to avoid this issue or turn off modules
Error 865: OpenAI API is not available
Issues with the OpenAI API, please wait some time
Error 866: OpenAI Limits Reached
Wait until limits are resurrected
Error 875: Cannot parse the answer
ChatGPT response cannot be parsed; please rephrase
Error 930: Too big selected range
Cannot attach a range bigger than 164 cells
Error 931: Too big source table
The source table is too big and cannot be added to the Knowledge Base
Error 1001: Multi-account Issue
According to Google's limitations, we cannot support multi-account usage from one browser
Code 1002: Preview Mode
During the beta test, we run new accounts in preview mode
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