Fix Guides

At Websheet AI, we value openness and greatly respect our users. That's why, instead of vague alerts, we offer clear error codes accompanied by step-by-step fix guides—ensuring even the rarest issues can be smoothly resolved.

Google Sheets: #NAME?

Google Sheets cannot find Websheet AI formulas

E100: General Issue

Something went wrong. Please try again later or contact our support team if the issue persists

E310: Use Balance Disabled

Activate balance usage to provide access to your balance for Smart Formulas

E320: Spreadsheet not found

Re-launch the extensions to make spreadsheet formulas work

E321: No Agreed Owner

Spreadsheet owner was changed, and now you need to agree on the new owner via launching the extension

E322: Need Pro Plan

The Basic Plan or free balance is intended for personal use only. If you want to use it on shared spreadsheets, you need to upgrade your plan.

E323: No Access to Balance

The spreadsheet requires access to Your Balance to use Smart Formulas

E324: Wrong Member Role

You need to set an acceptable member role for the Google Workspace shared drive

E325: No Funds

You need to increase the balance to utilize Smart Formulas and other Websheet AI features

E330: No Data to Fill Table

It seems that there isn't sufficient data available in the dataset to populate the table

E338: Too Long Message

Request is too long for ChatGPT, try shorter request

E340: Minute Limit (Free Plan)

You've exceeded the free usage limit for actions per minute, so please wait or consider upgrading to a paid plan

E341: Hour Limit (Free Plan)

You've reached the free hourly action limit, so consider waiting or transitioning to a paid plan

E342: Minute Limit Reached

Your actions per minute have exceeded the limit, so please reduce usage or wait

E343: Hour Limit Reached

You've reached the hourly action limit, so please wait or reduce the number of actions

E345: Messages/Minute Maxed

Chat messages are being sent too quickly, so they should be sent less frequently to avoid reaching the per-minute limit

E345: Messages/Hour Maxed

Hourly chat message limit reached, so wait for the next hour or send messages less frequently

E350: Flagged Content

Your request does not pass OpenAI moderation. Please remove any potentially illegal or harmful content from your request.

E351: Request Not Allowed

Your request does not pass DALL·E moderation

E355: Bad Link

The link cannot be parsed. Please double-check to ensure that the link is correct.

E360: Cache Failed

A cached value cannot be found in the database

E370: Wrong File Format

A link should be a valid link to an audio file in a correct format

E371: Too Long Audio

Audio is too long to create subtitles using Whisper

E372: Whisper Issue

Wrong language or format

E373: Language Required

Provide language in correct form to get subtitles

E374: Invalid Argument

Invalid argument for OpenAI Whisper

E375: Invalid Argument

Invalid argument for Google Chirp

E376: Google STT is wrong

Invalid speech-to-text for Google Chirp

E378: Wrong Model

Choose a default model or one suitable for the settings

E380: Empty Reulst

Empty string was returned as a result

E381:Timeout from Google Chirp

Google Chirp model took too long to work and failed to produce a result

E382: File not ready to transcribe

File isn't generated yet and cannot be transcribed

E388: Vision unsupported in parallel

You should deactivate parallel mode to use vision

E540: Request took too long

Try to use smaller data or request a smaller answer

E645: Not valid URL

URL is not valid or private

E750: Provider Busy

Provider issues. Try again later.

E751: Provider Crush

Provider issues. Try again later.

E752: Upload Issue

Provider issues. Try again later.

E810: Wrong Model

Choose a model from the list of acceptable

E820: Unknown Model

Choose a model from the list of acceptable

E823: Model/Settings Missmatch

Choose a default model or one suitable for the settings

E850: General OpenAI API Issue

Issues with the OpenAI API, please wait some time

E853: Image Generation Issue

Issues with the OpenAI API, please wait some time

E861: Max Tokens Limit

Increase the max tokens parameter or edit your request to fit the token limit

E862: Max Tokens is too small

Increase the max tokens parameter to avoid this issue or turn off modules

E865: OpenAI API is not available

Issues with the OpenAI API, please wait some time

E866: OpenAI Limits Reached

Wait until limits are resurrected

E875: Cannot parse the answer

ChatGPT response cannot be parsed; please rephrase

E930: Too big selected range

Cannot attach a range bigger than 164 cells

E931: Too big source table

The source table is too big and cannot be added to the Knowledge Base

E1001: Multi-account Issue

According to Google's limitations, we cannot support multi-account usage from one browser

Code 1002: Preview Mode

During the beta test, we run new accounts in preview mode